General

  • Payment terms are 14 days from invoice, but payment must be received before course begins. Materials and log in details (if relevant) will not be issued until payment is received. Arbrit Safety Training and Consultancy reserves the right to refuse admittance to the course until payment is received.
  • Arbrit Safety Training and Consultancy reserves the right to cancel or alter the dates or provision of service, the venue and the individual or organisation providing the service. In the event of a course cancellation, bookings will normally be deferred to the next available course at the same venue unless the client specifically requests otherwise. If a booking is cancelled or deferred by the client.             
  • In addition, Arbrit Safety Training and Consultancy reserves the right to charge a administration fee for each cancellation/deferral. Telephone cancellations/deferrals can be accepted but have to be received 7 days prior to course commencement, and should be confirmed immediately in writing (by post, fax or email). For cancellations/deferrals within 7 days preceding the course commencement date, Arbrit Safety Training and Consultancy reserve the right to pass on any such delegate fees that they incurred for each day of the course.
  • Provisional bookings are not permitted. Bookings are confirmed once submitted and are subject to cancellation terms above.
  • Fees quoted are correct at time of publication, but Arbrit Safety Training and Consultancy reserves the right to alter fees at any time.
  • Deferral of an in-house training course or consultancy appointment will be deemed a cancellation if a further date is not secured and fulfilled within a 3 month window of the original date; at which point Arbrit Safety Training and Consultancy reserves the right to apply the above charges.
  • These terms shall be governed by and construed in accordance with the laws of UAE and shall be subject to the exclusive jurisdiction of the Dubai court.

Consultancy Services

  • Any risk assessments conducted (if applicable) are general risk assessments required by the Management of Health & Safety at Work Regulations 1999. This does not include more specific risk assessments as required by other regulations, unless specified.
  • Telephone/email support (if applicable) covers any work that does not involve the physical travel to the client’s site. If extra work on client’s site is required, this will be charged at an agreed amount.
  • In the case of the telephone/email support contracts, the contract start date will be the date the client signs to accept the proposal.
  • Annual telephone/email support contracts will automatically renew on their anniversary. If the client does not wish to renew the contract, they must notify Arbrit Safety Training and Consultancy in writing at least 30 days prior to the end of the contract.

Classroom Courses

  • Whilst we will try to maintain ideal numbers of delegates to tutors, this is not always possible. The final decision on number of delegates per course is made by Arbrit Safety Training and Consultancy.
  • Arbrit Safety Training and Consultancy reserves the right to deliver a course by using one or multiple trainers. Whilst the same trainer will always be used where possible, this is not always practical.
  • Course materials are kept under continuous review via rigorous quality procedures. Arbrit Safety Training and Consultancy cannot be held responsible for any omissions or errors in the course materials.
  • Arbrit Safety Training and Consultancy cannot be held responsible for unforeseen circumstances (including acts of God) that affect the running/delivery of a course. We will endeavour to work with our clients to resolve any such matter to the best of our ability.
  • Arbrit Safety Training and Consultancy is not liable for any car parking charges
  • Whilst Arbrit Safety Training and Consultancy does its best to keep venues as listed on the website, Arbrit Safety Training and Consultancy reserves the right to change the venue at any time. Delegates will be notified of any changes to the course venue.

In-House Training

  • For any courses that are to be provided on the client’s premises, it is the responsibility of the client to provide the following:
  • A suitable training room, large enough for all attendees
  • Lunch and refreshments (if applicable)
  • Toilet and washing facilities

Exams

  • All NEBOSH exams taken in the UAE must be booked and paid in full 4 weeks before the date of the exam. We do accept later bookings, although it is important to note that there may be additional fees. If you submit a late exam booking and have missed the NEBOSH exam cut-off date, payment of late exam registration fees will be chargeable in order to register your exams.
  • Whilst Arbrit Safety Training and Consultancy does its best to keep venues as listed on the website, Arbrit Safety Training and Consultancy reserves the right to change the venue at any time. Delegates will be notified of any changes to the course venue.

Arbrit Pass Pledge

  • Arbrit Safety Training and Consultancy offer a pass pledge on all IOSH, NEBOSH and LEEA courses. This means that candidates are entitled to continue studying (free of charge) if they fail to meet the required standard in the examinations. The Arbrit Pass Pledge only applies if the following criteria are met:
  • The candidate is accepted onto the course by Arbrit Safety Training and Consultancy.
  • The candidate takes a full and active part in the course, and completes any tasks/projects set.
  • The candidate attends every day of the course.
  • The candidate meets the required standard in all tutor – marked assessments.
  • If applicable, the delegate will be required to pay the exam fees for any re-sits.